Terms of service

CASWELL HOUSE — TERMS OF SERVICE

Last updated: September 2026

Welcome to Caswell House. By accessing or using our website at caswellhouse.co, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order or using our site.

1. General By using this site, you confirm that you are at least 18 years of age and agree to these Terms of Service in full. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site following any changes constitutes your acceptance of the revised terms.

2. Products & Availability We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, pricing, and availability are subject to change without notice. We have made every effort to display product colors and images as accurately as possible; however, we cannot guarantee that your screen's display will be perfectly accurate.

3. Pricing & Payment All prices are listed in US dollars and are subject to change. We accept all major credit cards and other payment methods as displayed at checkout. By submitting your order, you authorize us to charge your selected payment method for the total order amount including applicable taxes and shipping fees.

4. Orders & Fulfillment Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or product unavailability. If your order is cancelled after payment has been processed, a full refund will be issued to your original payment method.

Our products are fulfilled through third-party suppliers. While we take care to partner with reliable suppliers, we are not liable for delays or issues caused by supplier or carrier error. In such cases, we will work with you to resolve the issue as quickly as possible.

5. Shipping Please refer to our Shipping Policy for full details on processing times, delivery estimates, and shipping restrictions.

6. Returns & Refunds Please refer to our Return & Refund Policy for full details on eligibility, the return process, and refund timelines.

7. Intellectual Property All content on this site — including text, images, logos, and graphics — is the property of Caswell House or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our express written permission.

8. Limitation of Liability To the fullest extent permitted by law, Caswell House shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability in any matter related to your purchase shall not exceed the amount paid for the product in question.

9. Privacy Your use of this site is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

10. Governing Law These Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

11. Contact If you have any questions about these Terms, please contact us at contact@caswellhouse.co.